Hello! I am Emily Louise.

I’m a ceramic artist based in Northern NSW, creating colourful, airbrushed pieces designed to bring a little joy and whimsy to everyday life. I believe that even the most practical objects can be a source of beauty, comfort, and happiness. When I’m not teaching high school art, you’ll find me in the studio, hands covered in clay, turning everyday forms into small moments of delight. I’ve been making art since I was young and went on to study a Bachelor of Art and Design, so creativity has always been at the heart of what I do. At 27, I’m learning the ins and outs of running a small business and slowly building the creative life I’ve always dreamed of.

Thanks for being here and joining me on the ride!

About my work

Each piece is made from durable stoneware clay, airbrushed with colourful glazes, and fired to 1220°C. The high firing temperature ensures strength and functionality, while the airbrushed finish gives each item a soft, vibrant, and unique surface.

Care Instruction:

All pieces are microwave and dishwasher safe unless noted otherwise. However, items finished with gold or platinum lustre should be hand washed only and are not safe for microwave or dishwasher use. The lustre can wear or scratch off over time when exposed to high heat or abrasive cleaning.

Shipping & Returns

As a small business creating handmade ceramics, I put care into every step of the process. Each piece is individually crafted and painted, making it completely unique. Because of the one-of-a-kind nature of my work, I’m unable to offer refunds or

exchanges for change of mind, so please take a moment to choose carefully.

Damages & Issues:

Please check your order as soon as it arrives. If your item is damaged or faulty,

reach out as soon as possible so I can sort it out for you. Include a photo of the item

and its packaging. In the case of damage, you’re likely to be offered a refund, store credit, or if available, a replacement piece. Shipping cost will not be included in the refund.

Refunds:

Approved refunds will be processed to your original payment method within 10 business days. It may take some time for your bank or payment provider to complete the transaction.

If you’re waiting on a refund and it’s been more than 15 business days since it was

approved, please get in touch at emilouceramics@gmail.com

Australia:

We offer Australia-wide shipping at a flat rate of $12 per order via standard parcel post. All orders are shipped through Australia Post and include tracking. Please allow 1–3 business days for your order to be packed and processed, each piece is carefully wrapped by hand with lots of love, so your patience is truly appreciated.

International:

I currently ship internationally to the USA, UK, Canada, and New Zealand. A flat rate of $32 AUD applies to all international orders, with each piece carefully packaged to arrive safely at your door.

Standard International Shipping Estimates:

New Zealand: 5-10 business days
USA, Canada and UK: 10-28 business days

If you have any questions or concerns about your order, feel free to reach out at emilouceramics@gmail.com

Returns & Refunds Policy

Three ceramic coffee mugs with coffee, casting colorful shadows on a wooden table.

FAQ:

  • Yes, unless stated otherwise. That said, handwashing is gentler and can help extend the life of your piece over time. Pieces with gold or platinum lustre should be hand washed and are not microwave safe.

  • Happy to discuss, email emilouceramics@gmail.com

  • All orders are packed and processed within 1–3 business days.

    For Australian orders, delivery typically takes an additional 2–8 business days, depending on your location.

    For international orders, shipping times can vary between 10–28 days. A more accurate estimate will be provided at checkout based on your country.

    You’ll receive a tracking number once your order has been dispatched so you can keep an eye on its journey!

  • Home studio, so not at this stage.

  • As a small business creating handmade ceramics, I put care into every step of the process. Each piece is individually crafted and painted, making it completely unique.

    Because of the one-of-a-kind nature of my work, I’m unable to offer refunds or exchanges for change of mind, so please take a moment to choose carefully.

    Refer to Q8, if a broken piece arrives.

  • Each piece is made by hand in my Northern NSW studio using durable stoneware clay. I airbrush vibrant, layered glazes onto the surface to create soft, playful finishes. All pieces are fired to 1220°C, making them strong, functional, and built for everyday use. Because of the handmade nature of my work, no two items are ever the same, each one is completely unique.

  • I currently ship internationally to the USA, UK, Canada, and New Zealand. A flat rate of $32 AUD applies to all international orders, with each piece carefully packaged to arrive safely at your door.

    Standard International Shipping Estimates:
    New Zealand: 5-10 business days
    USA, Canada and UK: 10-28 business days

  • Please check your order as soon as it arrives. If your item is damaged or faulty, reach out as soon as possible so I can sort it out for you. Include a photo of the item and its packaging.

    In the case of damage, you’re likely to be offered a refund, store credit, or if available, a replacement piece. Shipping cost will not be included in the refund.

    Refunds, if approved, will be processed to your original payment method within 10 business days.